Gerald Stein
Chairman, Mr. Gerald Stein founded Malcolm S. Gerald and Associates, Inc. with a unique and exciting vision of the collection
business in 1962. Coupling a philosophy of service to both client and debtor with the concept of providing a full range of services,
he pioneered "Financial Recovery Services".
David J. Stein
Mr. David Stein assumed the position as President and Operations Director of MSG in 1996, having demonstrated his abilities through
years of service at all levels of the company's operation. He began his career at MSG at the "ground-level", as a front line collector,
eventually meriting a position as a collection supervisor and then gaining further expertise in administration.
Through Mr. Stein's leadership since 1996, all operations of the company have both improved and expanded. By instituting an
employee work plan and introducing new employee incentives, collections have exceeded expectations. To handle all the new business,
Mr. Stein opened a call center in 2004 employing 25 collectors in Pakistan.
Katie Stein
Director, Client Services. Ms. Stein has been with MSG since 1991 and is well versed in all aspects of credit and collection management.
Ms. Stein directs all client service functions and is our main liaison between all collection services and client related activities.
Michael Bafia
Senior Administrator. Mr. Bafia joined MSG after completing his formal education. He brings years of management expertise, having
managed a client service department at a major Chicago company. Mr. Bafia oversees day to day operations at MSG's two locations.
He also monitors productivity in both the medical and collection departments
Joseph Stamler
Manager, Business Development Mr. Stamler brings many years of proven sales success to MSG. Prior to MSG he was sales director at a
brokerage firm in New York City. Mr. Stamler is helping to broaden MSG's client base in all types of collection.
Joyce Koziel
Director of Quality Control/HIPAA Compliance Officer Ms. Koziel has 34 years medical collections experience, 28 years with Malcolm S.
Gerald. Developed medical collection training program and FDCPA testing. Developed Systems and procedures for collection and clerical
staff. Conducts individual training of all medical staff. Conducts on site training for clients in specialized areas of volume management,
third party reimbursement, third party liability claims. Personally works with billing personnel and oversees insurance early out projects.
Daniel Weiland
Director of Information Technology, Mr. Weiland has been with MSG since 1981. He oversees day to day operations in both the IT and
cash posting departments. Provides technical support to the staff and clients. Maintains and supports all of MSG's systems.
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